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Join the Movement to Redefine Health Research

At Civia Health, you're not just taking a job: You're joining a mission to transform the way clinical research is done. Our purpose is bold: to bring clinical trials front and center in your community, make them accessible to everyday people, and empower underrepresented communities to participate.

We’re reinventing how clinical studies are run, delivering valid, scalable evidence with a consumer-first mindset. Too often, trials are expensive, fragmented, and overlook the experience of the participant. At Civia, we’re changing that. Our leadership team are experienced industry leading, visionary professionals who know what’s broken — and how to fix it.

We treat participants like valued partners, not research subjects. That means supporting their agency, putting their needs, comfort, and enjoyment first — and rewarding them generously for their time and effort.

What It Means to Work at Civia

Every team member plays a crucial role in reshaping clinical research. You’ll help make studies more human-centered, inclusive, and efficient. We're looking for people who are driven by purpose, inspired by innovation, and ready to roll up their sleeves to do meaningful work.

At Civia, your contributions aren’t just transactional, they’re transformational.

Why Join Us:

Mission with Meaning: Be part of a purpose-led team committed to health equity and real-world impact.

Startup Energy, Proven Expertise: Work fast, adapt quickly, and help build something new; guided by seasoned visionary professionals who’ve seen what needs to change.

People First Culture: We care deeply about our patients, participants, and each other. Collaboration, transparency, and bold, straight-talking are core to how we work.

Invested in Your Growth: We don’t just hire for today; we’re building the leaders and changemakers of tomorrow.

Director, Site Management

Remote

Full Time

Manager/Supervisor

Job Title: Director, Site Management

Location: Remote-Flexible/US

Job Type: Full-Time, exempt

Reports To: VP, US Delivery

Position Summary

The Director, Site Management is responsible for the strategic and operational leadership of a portfolio of clinical research sites. This role ensures the successful delivery of clinical trials, operational excellence, financial performance, and regulatory compliance across all assigned sites. The Director, Site Management will lead and develop site leadership teams, drive performance metrics, and serve as a key liaison between site operations and corporate functions.

Key Responsibilities

Operational Leadership

• Oversee day-to-day operations of multiple clinical research sites, apply and facilitate governance management of sites

• Ensure consistent implementation and delivery to SOPs, quality standards, and operational workflows.

• Monitor and drive performance metrics including enrollment, retention, protocol adherence, and visit compliance.

Financial Management

• Own and manage site-level P&Ls; ensure financial targets are met or exceeded.

• Partner with Finance to develop budgets, forecasts, and cost control strategies.

• Identify opportunities for revenue growth and operational efficiency.

Clinical Trial Delivery

• Ensure timely and high-quality execution of all aspects of clinical trials across all sites

Own successful application of solutions, oversight and where applicable KPIs to ensure all sites within responsibility exceed recruitment targets for every study

• Collaborate with study sponsors, CROs, and internal stakeholders to meet study timelines and expectations

• Support site readiness, feasibility assessments, and study start-up activities.

Compliance & Quality

• Ensure all sites operate in compliance with ICH-GCP, FDA regulations, and company SOPs.

• Lead audit readiness and support regulatory inspections.

• Promote a culture of quality, safety, and continuous improvement.

Leadership & Talent Development

• Lead, mentor, and develop colleagues and site-level staff.

• Foster a high-performance culture aligned with organizational values.

• Support recruitment, onboarding, and retention of top talent.

Cross-Functional Collaboration

• Serve as a key liaison between site operations, corporate departments (e.g., HR, Finance, Regulatory), and executive leadership.

• Contribute to strategic planning and expansion initiatives.

Qualifications

• Bachelor’s degree in life sciences, healthcare, or related field (master’s preferred).

• 8+ years of experience in clinical research, with 3+ years in multi-site or regional leadership.

• Strong knowledge of clinical trial operations, regulatory requirements, and site management.

• Proven experience managing P&Ls and driving financial performance.

• Excellent leadership, communication, and organizational skills.

• Willingness to travel extensively (up to 75%).

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