Thanks for visiting our Career Page. Please review our open positions and apply to the positions that match your qualifications.

Join the Movement to Redefine Health Research

At Civia Health, you're not just taking a job: You're joining a mission to transform the way clinical research is done. Our purpose is bold: to bring clinical trials front and center in your community, make them accessible to everyday people, and empower underrepresented communities to participate.

We’re reinventing how clinical studies are run, delivering valid, scalable evidence with a consumer-first mindset. Too often, trials are expensive, fragmented, and overlook the experience of the participant. At Civia, we’re changing that. Our leadership team are experienced industry leading, visionary professionals who know what’s broken — and how to fix it.

We treat participants like valued partners, not research subjects. That means supporting their agency, putting their needs, comfort, and enjoyment first — and rewarding them generously for their time and effort.

What It Means to Work at Civia

Every team member plays a crucial role in reshaping clinical research. You’ll help make studies more human-centered, inclusive, and efficient. We're looking for people who are driven by purpose, inspired by innovation, and ready to roll up their sleeves to do meaningful work.

At Civia, your contributions aren’t just transactional, they’re transformational.

Why Join Us:

Mission with Meaning: Be part of a purpose-led team committed to health equity and real-world impact.

Startup Energy, Proven Expertise: Work fast, adapt quickly, and help build something new; guided by seasoned visionary professionals who’ve seen what needs to change.

People First Culture: We care deeply about our patients, participants, and each other. Collaboration, transparency, and bold, straight-talking are core to how we work.

Invested in Your Growth: We don’t just hire for today; we’re building the leaders and changemakers of tomorrow.

Patient Recruitment Operations Lead

Remote

Full Time

Manager/Supervisor

Location: Remote

Job Type: Full-Time

Reports to: Senior Director, Patient Recruitment

Join Us at Civia Health

About Us
Civia Health is to provide large population centers access to ambulatory disease research making participation seamless, convenient, and engaging - integrating cutting-edge research within accessible, everyday spaces, to collapse the time and cost of clinical trials for our clients.

We envision a world where our communities, regardless of socioeconomic status, has seamless access to life-changing medical research, accelerating discoveries, improving health equity, and redefining the cost of developing new population health improvements.

Our team is passionate about making a real difference in people's lives, and we're committed to building a collaborative, fast-paced, and fun work environment.

Purpose of the Job
The is a uniquely blended role that combines the strategic vision of community partnership development and participant recruitment operations to advance chronic-disease clinical trials. The Recruitment Operations Lead manages the systems and tools that identify, qualify, and guide participants, while also building authentic relationships with communities to foster trust, awareness, and participation. Acting as both a strategic operator and a public-facing advocate, this position ensures recruitment processes are efficient, participant-centered, and culturally competent, while scaling community engagement initiatives that drive meaningful research participation.

The Impact You Will Have at Civia

Architect and maintain a scalable recruitment stack.

Build authentic community partnerships and outreach efforts to diversify recruitment.

Convert operational data into actionable improvements to increase conversion and retention.

Provide a warm, participant-centered experience through both technology and human touchpoints.

Pitch in on tactical tasks and special projects as priorities shift in a fast-growing start-up.

Support start-up priorities and special projects, including hands-on operational tasks and participant-facing duties as business needs evolve

What You Bring to Civia

Required

5+ years in recruitment operations, CRM administration, or community engagement in healthcare or related sectors.

Hands-on HubSpot experience.

Familiarity with AI prescreening tools and scheduling/funnel platforms.

Excellent communication and relationship-building skills.

Strong project-management and organizational skills.

Comfort with ambiguity and a willingness to perform participant-facing and operational tasks.

Performing “other duties as assigned,” including low-level operational or administrative work typical of a start-up.

Preferred

Experience in clinical trials or patient recruitment.

Community outreach/partnership development background.

Technical familiarity with integrations and data-hygiene best practices.

What We Offer

The opportunity to lead a initiatives to make a real impact on patient access to clinical trials

A collaborative, mission-driven environment with room to innovate

Competitive pay and benefits

Training and professional development opportunities

A chance to help shape Civia’s participant engagement approach as we grow

Ready to Make an Impact?

Mission with Meaning: Be part of a purpose-led team committed to health equity and real-world impact.

Startup Energy, Proven Expertise: Work fast, adapt quickly, and help build something new; guided by seasoned visionary professionals who’ve seen what needs to change.

People First Culture: We care deeply about our patients, participants, and each other. Collaboration, transparency, and bold, straight-talking are core to how we work.

Invested in Your Growth: We don’t just hire for today; we’re building the leaders and changemakers of tomorrow.

If you’re ready to be part of something meaningful—and work with people who care deeply about doing good work—apply today by submitting your resume and cover letter to the link above. We’re excited to learn more about you!

Apply for this position

Required*

Apply with

First Name*

Last Name*

Email Address*

Phone*

Address*

Resume*

We've received your resume. Click here to update it.

Attach resume or Paste resume

Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

Cover Letter

What's your citizenship / employment eligibility?

LinkedIn Profile URL:

Human Check*

Submit Application